Terms of service

OVERVIEW

This website is operated by HPiness. Throughout the site, the terms “we”, “us” and “our” refer to HPiness. HPiness offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years old or have reached the age of majority in your country of residence.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, malware, or destructive code. Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current. The content is provided for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We may modify or discontinue the Service at any time. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be limited in quantity.

⚠️ CUSTOM & PERSONALISED PRODUCTS

Where products are custom-made or personalised, they are non-returnable and non-refundable, except where faulty or misdescribed, in accordance with UK Consumer Rights Act 2015.

We make every effort to display product images accurately; however, colours may vary depending on your device.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate and up-to-date purchase and account information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or materials. Please review third-party policies before engaging in any transaction.

SECTION 9 – USER COMMENTS AND FEEDBACK

You agree that we may use, edit, and distribute any comments you submit. You are responsible for ensuring your comments do not violate any laws or third-party rights.

SECTION 10 – PERSONAL INFORMATION

Your personal data is processed in accordance with our Privacy Policy and UK GDPR.
You have rights to access, rectify, and request deletion of your personal data.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors or cancel orders if information is inaccurate at any time.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for unlawful, abusive, discriminatory, fraudulent, or malicious purposes.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes our liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any liability that cannot be excluded under UK law

To the maximum extent permitted by law, we are not liable for indirect or consequential losses.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless HPiness against claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. Obligations incurred prior to termination survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

HPiness
Email: support@hpiness.com